Frequently asked questions:

While the Official Rules outline the complete details of this promotion, your question may already be answered below. Review our frequently asked questions, or scroll down to submit your own question.

Q: How do I earn a chance to win?

A: You can earn one entry into The Universal Heroes Trip A Day Sweepstakes by registering once.

Q: What prizes are you giving away?

A: The Universal Heroes Trip A Day Sweepstakes:
28 free trips to Universal Orlando Resort. A winner will be drawn for each day throughout February!

See Official Rules for complete details.

Q: How many times could I win a prize?

A: One sweepstakes prize per household. See the Official Rules for complete details.

Q: Why can't I use my P.O. Box address on the registration form?

A: Our shipping service cannot ship any prizes to a P.O. Box, so if you're identified as a winner, we'd need to send the prize to your home. Also, your home address allows us to identify your residence for eligibility purposes.

Q: How old do I have to be to participate?

A: According to the Official Rules, you must be at least 18 to participate in this promotion.

Q: How will I know if I'm a winner?

A: Winners will be notified via the contact information provided upon registration.

Still have a question? Please email us here: questions@eprizefulfillment.com. Please note, a response may take up to three business days.